Shipping policy

Thank you for shopping with John Batac Store.

Order Processing

Orders are processed after payment and order information have been successfully confirmed.

Processing and delivery estimates displayed during checkout or on relevant product pages should be reviewed before completing your purchase.

Orders placed during weekends, holidays, or periods of unusually high demand may require additional processing time.

Shipping Costs

Available shipping methods and applicable shipping charges are displayed during checkout before payment is completed.

Shipping costs may depend on the destination, order value, product type, and selected delivery method.

Delivery Estimates

Estimated delivery dates are estimates rather than guaranteed arrival dates unless expressly stated otherwise.

Delivery may occasionally be affected by weather, carrier delays, holidays, customs processing, incorrect address information, or other circumstances outside our reasonable control.

Order Tracking

When tracking information is available, customers may receive shipping confirmation and tracking details after their order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

If you discover an error in your shipping address, contact us promptly at luca3068047054@gmail.com. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost or Damaged Packages

If your order arrives damaged or appears to have been lost during transit, please contact us with your order information so we can review the situation.